Our returns policy is very simple – if you are not 100% satisfied with your purchase when you receive it - for whatever reason – it can be returned to us for a refund or exchange within 14 days.
If you want to return or exchange an item, simply email firstname.lastname@example.org, notifying us of the return or exchange. Please ensure all items are returned in their original condition and packaging.
Once your returned item is received we will refund your money to your credit card, or dispatch the goods you wish to exchange them for (assuming they have not been used or damaged)
Please note: Polystyrene beans purchased with Lujo bean bags are non-refundable as they are supplied through Sears independently