At Lujo we are committed to keeping our customers happy. We do this by providing quality products you love, with the service levels you deserve, every time you order.
We know our products are not the cheapest in the market, but we believe they are among the best you will find, anywhere in the world. For this reason we are able to offer our customers peace-of-mind with the following Warranties and Guarantees:
5-Year Product Warranty
By insisting on the use of only the best quality materials and craftsman, Lujo products have been created to give you years-and-years of enjoyment, outlasting cheaper alternatives many times over.
We have so much confidence in our products that we happily offer a 5-Year Warranty across the entire Lujo range, covering any defects in materials and workmanship.
In the unlikely event that a defect should occur, we will work with you to resolve the issue and keep you happy. That's our promise.Satisfaction Guarantee
Our Satisfaction Guarantee is designed to give you peace-of-mind when ordering online.
If you are not 100% satisfied with your Lujo products when you receive them, we will happily refund your money or exchange the goods.
We are so confident that you will be delighted with your purchase that should you decide you aren't happy with the product, for any reason, we will arrange for the product to be picked up and returned, at our cost.
For more information on our risk-free exchange policy click here