We work with a number of reputable and reliable multi-national Shipping Carriers, to get your products to you as and quickly, as possible. These carriers include TNT Express, DHL and NZ Post

Free Shipping

To keep things simple for our customers, we've made shipping free. No matter where you live, no matter what you order, your Lujo product will arrive on your doorstep, absolutely free of charge.

Delivery Times

At all times we will endeavor to deliver your goods within 7-12 working days

However, if for unforeseen circumstances we think there will be delays we will contact you directly to discuss, and will happily refund your money at your request if the delivery time is deemed not suitable.


All orders are tracked from pick up to delivery. If for any reason your order does not arrive within the specified delivery time, contact us and we will track the consignment for you.

Customs & Duty


• Deliveries of bean bags to the USA are not usually subject to customs charges or duty. Other Lujo products may be subject to customs charges and duties

Rest of the World

• Depending on your location, your order may attract import duty and local sales taxes that must be paid upon receipt of the shipment. These rules are determined by local governmental agencies and vary by country.