We know that sometimes it can be daunting making a decision to purchase a product online without seeing it in person first, right?
Not at Lujo. We are so confident that you will love the Lujo product you buy that we offer a NO RISK returns policy.
It’s very simple – if you are not 100% satisfied with your purchase when you receive it - for whatever reason – we will have it collected and returned to us at OUR COST.
If you want to return an item, please follow this simple procedure:
Email firstname.lastname@example.org, notifying us of the return or exchange.
We will email you a label with a returns address to apply to the product. Please ensure all items are returned in their original condition and packaging.
Let us know where and when you would like it collected and we will co-ordinate
Once your returned item is received we will refund your money to your credit card, or dispatch the goods you wish to exchange them for.